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Do you really want to be
"just another customer" on any Estate Agent’s register when you would be a
"valued Client" who receives the personal attention of one of our Partners?
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| Hensons Estate Agents, since 1909,
we have
remained wholly independent. We are the only estate agent in Nailsea that can boast
anything like that pedigree and while we have evolved over the
last century our guiding principles remain the same.
We
always strive to offer the very best service, putting our client’s needs
first and sometimes the last penny of corporate profit second. This does not
however mean that a cut-price service is offered, we simply believe in
charging a fair commission for first class results. |
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Experience - We are, by a significant margin
the most experienced estate agents in the area and our expertise
ensures that every opportunity to achieve a sale is maximised.
This is part of the reason why we are the only local estate
agents who have solely been approved by the Hometrack Network
recognising the top 10% of estate agents in the country.
Furthermore and again exclusively we have extensive alliances
with the most significant specialist Relocation Companies both
in the UK and from abroad making us the first estate agency
contact for people relocating to the area with many of the
Banks, Insurers and other Blue Chip companies.
Our breadth of experience and service including surveying,
probate advisors and planning specialists, purchase negotiators,
letting and management is unrivalled in the area and all of our
staff are professionally trained with an ongoing training
schedule.
We are sure that the combination of training and experience
together with our broad palette of marketing is why we have
consistently more Sold signs in the area than any other estate
agent – a point that can be verified by checking Rightmove. |

The sign of successful property
sales 1990 - 2004 |
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Our fee scale can be the most competitive and some would argue that price is
of prime importance. Advice from experience is also important and whenever
you deal with Hensons you know that your needs are being
attended to by a Partner of the company who is always available, either in
person or at the end of a telephone line and with the most experienced team
in the area we can find solutions that many agents could not imagine. |
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The sign of successful property
sales 2004 - 2009 |
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Our independence creates many advantages for our client’s. We have invested
heavily in a sophisticated computerised mailing system enabling us to
immediately update prospective purchasers of new properties coming onto the
market, in particular purchasers re-locating from other areas and "company
movers". Furthermore, we link with other like minded independent estate
agents throughout the area to ensure that the your home reaches the widest
possible audience. |
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| We
know that the service we provide and our reputation will stand or fall on
the quality of our staff. Everyone at Hensons receives
on-going training to ensure that we are all aware of the constant changes in
market conditions. However, just as importantly, every member of staff is
committed to our increasing success and satisfied clients are our best
ambassadors, that is why we give that little bit more. |
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The public’s biggest complaint about our profession is the lack
of feedback. We know how much it means to be kept informed. The
news may not always be good, after all not everyone that views
your property will buy. Nevertheless we will always update you
and advise you of any developments that may affect the
saleability of your property. |
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Look around the area, sign’s of our success are everywhere. Our distinctive
red and white Sold signs are tangible evidence of our uncompromising
approach to selling all types of property from the most modest maisonette to
the finest country houses. |
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| Marketing expertise is something else you look for when instructing an
estate agent and apart from the obvious advantages of our computer mailing
system, internet site, our well presented details with large, clear
photographs, floor plans (click here to see an example of our sales particulars)
and our eye
catching full colour press advertising. We include guaranteed accompanied
viewing, open house days, property exhibitions, first time buyer
evenings and country home weekends in our portfolio of services.
We are continually told that we produce the
best property particulars in the area with where relevant high
quality interior and external photographs, floor plans and well
written accurate and informative text. Equally, the full
particulars of your property will be available on the internet
via our own web site, Rightmove.co.uk (the UK’s leading property
website), the Team website and all of the other major UK
property web sites. Uniquely, the full details of your house
(with the exception of the address, for your security and to
guarantee further enquiry) are available to download in exactly
the same style as the printed details. This promotes your
property to browsers with properly formatted photographs and
floor plans in exactly the same style as the printed details
which is a vital advantage and we are the only local estate
agents that promote properties in this way while our
competitors’ are only offering very limited information on the
internet.
Similarly, we are told that our press advertising is more
informative and inviting than that of our local competitors and
we would guarantee to advertise your property every week in our
press advertising until it was sold.
We are also told that our Nailsea, High Street office is the
most eye catching of the estate agents offices in Nailsea. We
certainly occupy the most prominent and visible position in the
High Street and feature not just high quality static property
displays but also high definition active video displays that
really catch peoples attention, frequently in the evenings there
are numbers of people standing watching the screens an their way
to the neighbouring restaurants.
Another unique element of our marketing service is that we
available 7 days a week. No other estate agency in Nailsea is
available on Sundays or into the evenings, we view until 7:00pm
each week day and on throughout the weekends again to ensure
that no opportunities are missed.
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Team
In 2009 we were invited to join Team. A
group of over 300 independent, professional, partner run estate
agents across the country with offices in London (50 locations),
the home counties and 37 local offices including locations in
Bristol and Bath.
Every Team office is
computer networked and as soon as our client approves the
details of a property then the full particulars are instantly
available to all Team offices. Each office then contacts
prospective buyers on their own mailing lists and arranges
viewings through us. We remain the point of contact and
accompany all viewings but if a fellow team agent introduces a
buyer through us then we share part of our fee with them.
The benefits of this system are obvious, you receive a multiple
level service coordinated by us while only paying a Sole Agency
Fee. We remain your single point of contact and provide you with
detailed feedback not only after each viewing but also on
fluctuations in the market. Furthermore, while you have over 300
offices working for you, you know exactly who is negotiating on
your behalf, again the most experienced estate agents locally.
With the advantage of Team, the comment has been made of late
that is makes no sense to engage any other estate agent in
Nailsea since with us the house is available through two Nailsea
offices and through Parkers in Backwell, Mark Templer & Co and
Simon Williams in Clevedon, Woods and Westcoast in Portishead to
list just the closest fellow Team members of the 300 or more
nationally. |

We have evolved
with the market and marketing trends not just in the last 100
years but even in the last 20 years and our logo has evolved
with the times. However, the ownership of the business has
remained unaltered from 1990 with Stuart Burdge, our senior
partner, having sold literally thousands of properties in North
Somerset and Bristol since opening an office in Nailsea in 1985.
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Specialist services are also available from our offices including Survey and
Valuation, Auction, Letting and Management, Land Agency, New Homes, Property
Consultancy, Planning and Commercial/Industrial Agency. |
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Free pre-sale advice including property staging and market appraisal to let you know how to maximise
the features and benefits of your property in a competitive market. |
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all together
better |
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Chain Builder and Home Exchange services, helping to ease the moving
process. |
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